Do You Actually Know The Nuts And Bolts Of an ISO 9001 Certification?

A legitimate ISO 9001 certification is an absolute boon for any business, provided that each and every aspect of it is fully understood and appropriate related practices are put to work. A good understanding of what such a certification really means for a business, however, escapes a lot of people. For one, realizing the full benefit of a management system by viewing and managing real processes affecting service and product quality relies on a crucial concept called “process approach.” Such a concept is not new—in truth, it’s specifically how the coveted ISO 9001 certification is designed to work from day one. The thing is: not everyone is taking a process approach these days; they’d rather take a standard-based approach, which is born of a misconception.
http://www.isaregistrar.com/blog/do-you-actually-know-the-nuts-and-bolts-of-an-iso-9001-certification/