UniFirst, a company dealing with uniform rentals, recently saw two of its industrial laundry facilities (in Dothan, AL and Titusville, FL) awarded ISO 9001:2008 certification. According to the company report, this was due to their “quality management systems for cleaning and servicing customers’ work apparel and for providing facility service products.” They were able to earn the certification through an ISO registration process that required them to document their workflow processes in detail in order to show their efficiency. According to Francis Finlan, general manager of the Titusville facility, “Being awarded this certification underscores our commitment to that objective.” He also said that it is their business objective to give customers the best service possible, which is one of the key factors to see to in order to become ISO-certified.
http://www.isaregistrar.com/blog/how-iso-registration-certified-a-uniform-rental-companys-facilities/
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