ISO 9001:2008, by definition, is part of the ISO 9000 family that details the requirements of a quality management system designed to help companies and organizations meet the exacting demands of their clients. The standards that such companies need to meet to obtain an ISO 9001 certificate also require them to ensure that the quality of service they extend is consistently honed for the better. The ISO 9001 certification does not discriminate against the size and industry of a company or organization who seeks to earn the honor of having it.
Preparing the company or organization to pass the quality management system standards laid down by the ISO (International Organization for Standardization) requires the cooperation of every individual who serves for it. That means the employees, including management, must do their part to display their commitment to comply with the standards. Their contributions to gain certification include, but are not limited, to attending training seminars, representing the company or organization, and streamlining the current operations.