How an ISO 9001 Certification Benefits a Language Services Company

When people see or hear about ISO 9001 certification, they often associate it with a manufacturing facility, an industrial plant, a large-scale product retailer, or a global service provider. However, this global standard can also apply to companies such as American Language Services (ALS), which need such certifications to prove their capacity to serve clients in the medical and legal industries, among others. As recounted in a press release, ALS even acquired their ISO 9001 and ISO 13485 certifications from the International Standards Organization for the fourth time in their corporate history. This achievement demonstrates their on-going commitment to providing top-quality services while meeting strict standards that are imposed by the global standards authority. The ISO 9001 certification attests to the company's ability to implement a quality management system for translator evaluations, project management follow-up, client feedback, and external quality evaluation auditing

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